/* Reception dashboard — shared skin for dashboard.html (live, gated) and
   dashboard-demo.html (seeded, public). One file so the two can never drift. */

:root{
  --bg:#f3f4f7; --card:#fff; --mist:#eef0f3; --ink:#101319; --slate:#525a66; --ash:#707886;
  --blue:#2563EB; --blue-deep:#1d4ed8; --navy:#172554; --navy-2:#0f1e45; --soft:#e8eefb;
  --line:#e6e8ee; --emerald:#0F9F6E; --emerald-soft:#e0f3eb; --red:#bc3c12; --red-soft:#fbeae4;
  --shadow:0 1px 2px rgba(16,19,25,.05), 0 10px 28px -18px rgba(16,19,25,.25);
  --display:'Schibsted Grotesk',system-ui,sans-serif; --body:'Inter',system-ui,sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
body{background:var(--bg);color:var(--ink);font-family:var(--body);font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased}
.wrap{max-width:1020px;margin:0 auto;padding:0 20px 90px}

/* ---------- header band ---------- */
.top{
  background:linear-gradient(135deg,var(--navy-2),var(--navy) 45%,#1e3a8a);
  position:relative; color:#fff; overflow:hidden;
}
.top::before{
  content:""; position:absolute; inset:0; pointer-events:none;
  background:radial-gradient(620px 300px at 82% -20%, rgba(59,130,246,.38), transparent 70%);
}
.top-in{max-width:1020px;margin:0 auto;padding:26px 20px 70px;display:flex;justify-content:space-between;align-items:flex-start;gap:16px;position:relative}
.brand{display:flex;gap:14px;align-items:flex-start}
.mono-tile{
  width:44px;height:44px;border-radius:12px;flex:none;
  background:linear-gradient(140deg,#3b82f6,var(--blue) 40%,var(--blue-deep));
  display:flex;align-items:center;justify-content:center;
  font-family:var(--display);font-weight:800;font-size:1.05rem;letter-spacing:.02em;color:#fff;
  box-shadow:inset 0 1px 0 rgba(255,255,255,.25), 0 6px 16px -8px rgba(0,0,0,.5);
}
.kicker{font-size:.62rem;font-weight:700;letter-spacing:.16em;text-transform:uppercase;color:#8fa3d8;margin-bottom:2px}
.top h1{font-family:var(--display);font-weight:800;font-size:1.5rem;letter-spacing:-.02em;line-height:1.1}
.top .sub{color:#aab4d2;font-size:.8rem;margin-top:5px;max-width:52ch}
.livechip{
  display:inline-flex;align-items:center;gap:8px;background:rgba(255,255,255,.08);
  border:1px solid rgba(255,255,255,.14);border-radius:999px;padding:8px 15px;
  font-weight:600;font-size:.66rem;letter-spacing:.11em;text-transform:uppercase;white-space:nowrap;
  backdrop-filter:blur(4px);
}
.livechip .dot{width:8px;height:8px;border-radius:50%;background:var(--emerald);box-shadow:0 0 0 3px rgba(15,159,110,.25);animation:pulse 2.2s ease-in-out infinite}
@keyframes pulse{0%,100%{box-shadow:0 0 0 3px rgba(15,159,110,.25)}55%{box-shadow:0 0 0 8px rgba(15,159,110,0)}}
@media (prefers-reduced-motion:reduce){.livechip .dot{animation:none}}
.refresh{
  background:none;border:1px solid rgba(255,255,255,.28);color:#fff;border-radius:999px;
  padding:7px 15px;font-family:var(--body);font-weight:600;font-size:.72rem;cursor:pointer;margin-top:12px;
  transition:background .15s ease,border-color .15s ease;
}
.refresh:hover{border-color:#fff;background:rgba(255,255,255,.08)}

/* ---------- tabs ---------- */
.tabs{
  display:flex;gap:5px;margin-top:-44px;background:var(--card);border:1px solid var(--line);
  border-radius:15px;padding:6px;box-shadow:var(--shadow);position:relative;overflow-x:auto;
}
.tab{
  flex:1;display:flex;align-items:center;justify-content:center;gap:7px;
  font-family:var(--body);font-weight:600;font-size:.86rem;border:none;background:none;
  color:var(--slate);border-radius:10px;padding:11px 14px;cursor:pointer;white-space:nowrap;
  transition:background .15s ease,color .15s ease;
}
.tab .cnt{
  font-size:.66rem;font-weight:700;border-radius:999px;padding:1px 8px;
  background:var(--mist);color:var(--slate);
}
.tab.on{background:var(--navy);color:#fff;box-shadow:inset 0 1px 0 rgba(255,255,255,.12), 0 4px 10px -6px rgba(23,37,84,.6)}
.tab.on .cnt{background:rgba(255,255,255,.16);color:#fff}
.tab:not(.on):hover{background:var(--mist)}
.tab .cnt:empty{display:none}

h2.sec{font-family:var(--display);font-weight:700;font-size:.95rem;letter-spacing:-.01em;color:var(--navy);margin:28px 0 10px}
.muted{color:var(--ash);font-size:.8rem}

/* ---------- month stats ---------- */
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-top:24px}
.stat{
  background:var(--card);border:1px solid var(--line);border-radius:18px;padding:16px 18px 14px;
  box-shadow:var(--shadow);
}
.stat span.lb{display:block;font-size:.64rem;font-weight:700;letter-spacing:.11em;text-transform:uppercase;color:var(--ash)}
.stat b{display:block;font-family:var(--display);font-weight:800;font-size:2.15rem;letter-spacing:-.03em;color:var(--navy);line-height:1.2;margin-top:4px}
.stat b .u{font-size:.9rem;color:var(--ash);font-weight:700;margin-left:2px}
.stat .sb{display:block;color:var(--ash);font-size:.74rem;margin-top:1px}
.stat.good b{color:var(--emerald)}
.stat svg.spark{display:block;width:100%;height:30px;margin-top:10px;color:var(--blue)}
.stat.good svg.spark{color:var(--emerald)}

/* ---------- chart + donut side by side ---------- */
.duo{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:12px;align-items:stretch}
.duo .strip{margin-top:12px}
.donut-card{background:var(--card);border:1px solid var(--line);border-radius:18px;padding:20px;margin-top:12px;box-shadow:var(--shadow)}
.donut-wrap{display:flex;align-items:center;gap:20px;margin-top:16px}
.donut{width:118px;height:118px;border-radius:50%;position:relative;flex:none}
.donut::after{content:"";position:absolute;inset:19px;background:var(--card);border-radius:50%}
.donut .mid{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;z-index:1;text-align:center}
.donut .mid b{font-family:var(--display);font-weight:800;font-size:1.5rem;color:var(--navy);line-height:1.1}
.donut .mid span{font-size:.58rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--ash)}
.leg{display:grid;gap:9px;font-size:.78rem;color:var(--slate);min-width:0;flex:1}
.leg .li{display:flex;align-items:baseline;gap:8px;min-width:0}
.leg .li .tx{min-width:0;line-height:1.3}
.leg .sw{width:10px;height:10px;border-radius:3px;flex:none;align-self:center}
.leg b{font-variant-numeric:tabular-nums;color:var(--ink);margin-left:auto;padding-left:8px;flex:none}
.trend{font-size:.72rem;font-weight:700;border-radius:999px;padding:3px 10px;white-space:nowrap}
.trend.up{background:var(--emerald-soft);color:var(--emerald)}
.trend.down{background:var(--mist);color:var(--slate)}

/* ---------- fortnight chart ---------- */
.strip{background:var(--card);border:1px solid var(--line);border-radius:18px;padding:20px;margin-top:12px;box-shadow:var(--shadow)}
.strip-top{display:flex;justify-content:space-between;align-items:baseline;gap:12px}
.strip-title{font-family:var(--display);font-weight:700;font-size:.92rem;color:var(--navy)}
.bars{display:flex;align-items:flex-end;gap:7px;height:128px;margin-top:16px;border-bottom:1px solid var(--line);padding-bottom:8px}
.bar{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:6px;min-width:0}
.bar i{
  display:block;width:100%;max-width:28px;border-radius:7px 7px 3px 3px;
  background:var(--mist);position:relative;transition:filter .15s ease;
}
.bar i.has{background:linear-gradient(180deg,#3b82f6,var(--blue-deep))}
.bar:hover i.has{filter:brightness(1.12)}
.bar.today i{outline:2px solid var(--navy);outline-offset:2px}
.bar em{font-style:normal;font-size:.6rem;color:var(--ash);white-space:nowrap;margin-top:2px}
.bar.today em{color:var(--navy);font-weight:700}
.bar b{font-size:.64rem;font-weight:700;color:var(--slate);font-variant-numeric:tabular-nums}
.bar b:empty{display:none}

/* ---------- panels and rows ---------- */
.panel{background:var(--card);border:1px solid var(--line);border-radius:18px;margin-top:12px;overflow:hidden;box-shadow:var(--shadow)}
.row{
  display:flex;justify-content:space-between;gap:14px;padding:14px 18px;border-top:1px solid var(--line);
  font-size:.88rem;align-items:center;flex-wrap:wrap;transition:background .12s ease;
}
.row:hover{background:#fafbfd}
.row:first-child{border-top:none}
.row .l{min-width:0;display:flex;gap:12px;align-items:center}
.row .r{text-align:right;flex:none}
.k{color:var(--ash);font-size:.76rem}
.ava{
  width:38px;height:38px;border-radius:50%;flex:none;display:flex;align-items:center;justify-content:center;
  font-family:var(--display);font-weight:700;font-size:.82rem;letter-spacing:.02em;
  background:var(--soft);color:var(--blue-deep);
}
.ava.urgent{background:var(--red-soft);color:var(--red)}
.ava.lead{background:var(--emerald-soft);color:var(--emerald)}
.chip{display:inline-block;font-weight:700;font-size:.62rem;letter-spacing:.08em;text-transform:uppercase;border-radius:999px;padding:3px 10px}
.chip.lead{background:var(--emerald-soft);color:var(--emerald)}
.chip.urgent{background:var(--red-soft);color:var(--red)}
.chip.other{background:var(--soft);color:var(--navy)}
.dayhead{
  background:var(--mist);padding:8px 18px;font-weight:700;font-size:.66rem;letter-spacing:.11em;
  text-transform:uppercase;color:var(--slate);border-top:1px solid var(--line);
  display:flex;justify-content:space-between;gap:10px;
}
.dayhead .dc{color:var(--ash);font-weight:600}
.dayhead:first-child{border-top:none}
a.tel{color:var(--blue);text-decoration:none;font-weight:600}
a.tel:hover{text-decoration:underline}
.dur{
  font-variant-numeric:tabular-nums;font-size:.74rem;font-weight:600;color:var(--slate);
  background:var(--mist);border-radius:999px;padding:2px 9px;
}
.row button.tx-btn{
  background:none;border:1.5px solid var(--line);border-radius:999px;color:var(--slate);
  font-weight:600;font-size:.72rem;cursor:pointer;font-family:var(--body);padding:6px 13px;
  transition:border-color .12s ease,color .12s ease;
}
.row button.tx-btn:hover{border-color:var(--blue);color:var(--blue)}
.empty{padding:28px 18px;color:var(--ash);font-size:.88rem}

/* ---------- transcripts ---------- */
.convo{padding:8px 18px 18px;display:grid;gap:7px;border-top:1px dashed var(--line);background:#fafbfd}
.msg{max-width:46ch;border-radius:15px;padding:9px 14px;font-size:.84rem;line-height:1.45}
.msg.agent{background:var(--soft);color:var(--navy);justify-self:end;border-bottom-right-radius:5px}
.msg.caller{background:var(--mist);color:var(--ink);justify-self:start;border-bottom-left-radius:5px}
.msg .who{display:block;font-weight:700;font-size:.56rem;letter-spacing:.13em;text-transform:uppercase;color:var(--ash);margin-bottom:2px}

/* ---------- gate (live page only) ---------- */
.gate{
  max-width:390px;margin:13vh auto 0;background:var(--card);border:1px solid var(--line);
  border-radius:22px;padding:34px 30px;text-align:center;box-shadow:var(--shadow);
}
.gate .mono-tile{margin:0 auto 14px}
.gate h1{font-family:var(--display);font-weight:800;font-size:1.25rem;color:var(--navy)}
.gate .gd{display:inline-flex;align-items:center;gap:8px;margin:10px auto 4px;background:var(--emerald-soft);color:var(--emerald);border-radius:999px;padding:6px 14px;font-weight:700;font-size:.64rem;letter-spacing:.11em;text-transform:uppercase}
.gate .gd i{width:7px;height:7px;border-radius:50%;background:var(--emerald)}
.gate p{color:var(--slate);font-size:.85rem;margin:8px 0 18px}
.gate input{width:100%;border:1.5px solid var(--line);border-radius:12px;padding:12px 14px;font-size:.95rem;font-family:var(--body);text-align:center}
.gate input:focus{outline:2px solid var(--blue);outline-offset:1px;border-color:var(--blue)}
.gate button{margin-top:12px;width:100%;background:var(--navy);color:#fff;border:none;border-radius:999px;padding:13px;font-family:var(--display);font-weight:700;font-size:.95rem;cursor:pointer;transition:filter .15s ease}
.gate button:hover{filter:brightness(1.25)}
.gate .err{color:var(--red);font-size:.8rem;margin-top:10px;min-height:1.2em}
.gate .fine{color:var(--ash);font-size:.72rem;margin-top:14px}

.foot{color:var(--ash);font-size:.74rem;margin-top:34px;text-align:center}
button:focus-visible,input:focus-visible,a:focus-visible{outline:2px solid var(--blue);outline-offset:2px}

@media (max-width:760px){
  .duo{grid-template-columns:1fr}
}
@media (max-width:640px){
  .top-in{flex-direction:column;padding-bottom:62px}
  .wrap{padding:0 14px 70px}
  .stats{grid-template-columns:repeat(2,1fr);gap:10px}
  .stat{padding:13px 14px 12px;border-radius:15px}
  .stat b{font-size:1.7rem}
  .bars{gap:4px}
  .bar em{display:none}
  .bar:nth-child(odd) em{display:block}
  .msg{max-width:85%}
  .tab .cnt{display:none}
  .tab{padding:11px 8px;font-size:.8rem}
  .donut-wrap{gap:16px}
  .donut{width:104px;height:104px}
  .donut::after{inset:17px}
  .row .r{text-align:left}
  .dur{padding:2px 7px}
}